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Privacy Policy

We manage our website according to the principles set out below. We undertake to comply with the statutory provisions on data protection and endeavor to always take into account the principles of data avoidance and data minimization.

1. Name and address of the controller

Controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states of the European Union as well as other data protection regulations is:

RG Ventures GmbH
Fliederstraße 32
73066 Uhingen

Email: info@go10x.ai
Website: https://go10x.ai/

2. Explanation of terms

We have designed our privacy policy according to the principles of clarity and transparency. However, if there are any ambiguities regarding the use of various terms, the relevant definitions can be found in the General Data Protection Regulation (GDPR).

We process your personal data such as your name and first name, your e-mail address and IP address, etc. only if there is a legal basis for doing so. Here, the following regulations, in particular, come into consideration according to the General Data Protection Regulation:

  • Art. 6 para. 1 sentence 1 lit. a GDPR: The data subject has given consent to the processing of his or her personal data for one or more specific purposes.
  • Art. 6 para. 1 sentence 1 lit. b GDPR: The processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
  • Art. 6 para. 1 sentence 1 lit. c GDPR: Processing is necessary for compliance with a legal obligation to which the controller is subject.
  • Art. 6 para. 1 sentence 1 lit. f GDPR: Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.

However, we will always refer you to the legal basis on which your personal data is processed at the respective places in this privacy policy.

3.1 Processing of information under Section 25 (1) TDDDG

We also process information pursuant to Section 25 (1) TDDDG by storing information on your terminal equipment or accessing information that is already stored on your terminal equipment. This may concern both personal information and non-personal data, e.g. cookies. As a rule, we process this information on the basis of your consent, Section 25 (1) TDDDG.

If an exception under Section 25 (2) no. 1 and no. 2 TDDDG applies, we do not require consent. Such an exception applies if we exclusively access or store information for the sole purpose of carrying out the transmission of a message over a public telecommunications network, or if this is strictly necessary in order to provide a telemedia service expressly requested by you. You can revoke your consent at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.

4. Transfer of personal data

The transfer of personal data is also processed within the meaning of the previous item 3. However, at this point, we would like to inform you again about the topic of transfer to third parties. The protection of your personal data is very important to us. For this reason, we are particularly careful when it comes to passing on your data to third parties.

Therefore, data is only passed on to third parties if there is a legal basis for the processing. For example, we disclose personal data to persons or companies that act as processors for us pursuant to Art. 28 GDPR. A processor is anyone who processes personal data on our behalf, i.e. instructed and controlled by us.

In accordance with the requirements of the GDPR, we conclude a contract with each of our data processors to bind them to data protection regulations and thus provide your data with comprehensive protection.

5. Storage period and erasure

We will erase your personal data if it is no longer necessary for the purposes for which it was collected or otherwise processed, and the processing is not necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims.

6. SSL / TLS encryption

For security reasons and to protect the transmission of confidential content, such as requests that you send to us as the website operator, this website uses SSL / TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL / TLS encryption is activated, the data you transmit to us cannot be read by third parties.

7. Use of AI systems (artificial intelligence)

To optimize our processes and improve your personalized visitor experience on our website, your personal data may be processed using artificial intelligence (AI) technologies. The AI is used in particular to carry out data analyses, generate forecasts, close security gaps, and make routine operations more efficient.

The AI used operates in accordance with the principles of the GDPR. Any decisions that have legal or similar effects on you are not made solely by the AI, but are supplemented by human intervention.

8. Cookies

We use cookies on our website. Cookies are small data packages that your browser automatically creates and that are stored on your terminal device when you visit our website. These cookies are used to store information in connection with the respective terminal device used.

When using cookies, a distinction is made between technically necessary cookies and “other” cookies. Technically necessary cookies are those that are strictly necessary in order to provide a service of the information society expressly requested by you.

8.1 Technically necessary cookies

To make the use of our offer more pleasant for you, we use technically necessary cookies. These may be so-called session cookies, consent cookies, or cookies to ensure server stability and security. The legal basis for these cookies results from Art. 6 para. 1 sentence 1 lit. f) GDPR, our legitimate interest in the error-free operation of the website and the interest in providing you with our services in an optimized manner.

8.2 Other cookies

The other cookies include cookies for statistical and analytical purposes. We use these cookies on the basis of your consent pursuant to Art. 6 para. 1 sentence 1 lit. a) GDPR.

You can revoke your consent to the use of cookies at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until revocation. To do so, you can either edit your cookie settings on our website, deactivate the use of cookies in your browser settings (although this may also restrict the functionality of the online offer) or set an opt-out for the respective service in individual cases.

9. Consent banner / consent management

To obtain consent for the cookies we use, we use our own consent banner. This banner itself sets a so-called consent cookie in order to query and process the respective consent status. This consent cookie is technically necessary and is therefore used on the basis of our legitimate interest pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR, Section 25 (1) TDDDG.

You can adjust or withdraw your selection at any time via the “Cookie Settings” link on our website.

10. Collection and storage of personal data as well as the nature and purpose of its use

10.1 External hosting

Our website is hosted by Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA. For this reason, all personal data collected on our website is stored on the servers of our hoster, unless an external service of a third party is integrated. This may concern the IP address, your e-mail address, communication data or similar. You will find out which specific personal data this concerns below in connection with the individual functions and services we explain. If we use an external service of a third party, this is made clear in the description of the respective service or tool.

The hoster processes your data only on our instructions and insofar as this is necessary for the performance of the services on the website. We have concluded a data processing agreement with Cloudflare.

10.2 When visiting the website

When you access our website, the browser used on your terminal device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until automated deletion:

  • IP address of the requesting computer
  • Date and time of access
  • Name and URL of the retrieved file
  • Website from which access is made (referrer URL)
  • The browser used and, if applicable, the operating system of your computer as well as the name of your access provider

We process the aforementioned data for the following purposes:

  • Ensuring a smooth connection setup of the website
  • Evaluating system security and stability
  • Error analysis
  • For further administrative purposes

Data that allows conclusions to be drawn about your person, such as the IP address, is deleted after 7 days at the latest. If we store the data beyond this period, this data is pseudonymized so that it can no longer be assigned to you.

The legal basis for the data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes for data collection listed above. In no case do we use the collected data for the purpose of drawing conclusions about your person.

10.3 Cloudflare (CDN and web firewall)

On our website we use a so-called Content Delivery Network (“CDN”) as well as the web firewall to ward off DDoS attacks of the technology service provider Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA (“Cloudflare”).

For this purpose, Cloudflare may process IP addresses, information regarding the routing of data traffic as well as the system configuration and other information about the traffic that is intended for or originates from websites.

For the CDN, the information transfer between the browser and our server is technically routed via the Cloudflare network so that we can optimize the loading speeds of our website. The web firewall is intended to prevent fraudulent transactions, unauthorized access to the services and other illegal activities.

The processing is carried out pursuant to Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the secure and efficient provision, as well as the improvement of the stability and functionality of our website.

We have concluded a data processing agreement with Cloudflare. You can find further information in Cloudflare’s privacy policy at: https://www.cloudflare.com/privacypolicy/

10.4 Contact by e-mail

You have the option of contacting us by e-mail, including via the contact form on our website. The contact form does not transmit your data to a server; instead, it opens a pre-filled message in your own e-mail program, which you send yourself. When you contact us by e-mail, the data you provide (in particular your name, e-mail address and the content of your message) is processed in order to handle your request.

This processing is carried out pursuant to Art. 6 para. 1 sentence 1 lit. b and f GDPR to carry out pre-contractual measures taken in response to your request or to safeguard our legitimate interest, namely to exercise our business activity. The requests and the associated data are deleted no later than 3 months after receipt, unless they are required for a further contractual relationship.

10.5 Appointment booking (TidyCal)

On our website we offer you the option of booking an appointment for a free AI strategy call directly with us. For this purpose we use TidyCal, a service of AppSumo (Sumo Group, Inc., 1305 E 6th St, Austin, TX 78702, USA, “TidyCal”). When you click the booking link, you are forwarded to a booking page operated by TidyCal.

In the course of the appointment booking, the data you enter, in particular your name, e-mail address and appointment preferences, as well as technical information (including IP address, browser and device information) is processed by TidyCal in order to schedule and manage the appointment.

Since TidyCal’s infrastructure is located in the USA, a transfer of your data to the USA takes place. Where required, this transfer is safeguarded by the conclusion of EU standard contractual clauses pursuant to Art. 46 para. 2 lit. c GDPR.

The processing of your booking data is based on Art. 6 para. 1 sentence 1 lit. b GDPR to carry out pre-contractual measures. You can find further information on data protection at TidyCal at: https://tidycal.com/privacy

11. Analysis and tracking tools

We use the analysis and tracking tools listed below on our website. These serve to ensure the continuous optimization of our website and to design it to meet your needs.

We use these tools on the basis of the consent you have given pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. You can revoke your consent at any time by changing the cookie settings. Processing carried out until revocation remains lawful.

11.1 PostHog

On this website we use PostHog, a product analysis platform that enables us to analyze user behavior on our website and to further develop our offer on this basis. The platform includes functions such as event tracking, analysis of page views and user flows as well as the evaluation of click and scroll behavior.

The provider is PostHog Inc., 2261 Market Street #4008, San Francisco, CA 94114, USA. We use PostHog in the hosting variant “PostHog Cloud EU”, in which all data is stored and processed exclusively on servers in Frankfurt am Main, Germany.

PostHog processes technical information about the terminal device used (e.g. browser type, operating system, screen resolution) as well as information about the website visit (e.g. pages viewed, dwell time, click and scroll behavior, origin URL). For this purpose, cookies are used that enable cross-session recognition of the browser. No personal profile is created for anonymous visitors. The collected data is used exclusively to analyze website use and to improve the user experience.

Although all data is stored and processed exclusively on servers in Frankfurt am Main, PostHog, Inc., based in the USA, is the contractual partner. Access to stored data by employees of PostHog, Inc. from the USA, for example for support or maintenance purposes, can therefore not be completely ruled out. In this case, any transfers are safeguarded by the certification of PostHog, Inc. under the EU-U.S. Data Privacy Framework pursuant to Art. 45 para. 1 GDPR as well as by the conclusion of EU standard contractual clauses pursuant to Art. 46 para. 2 lit. c GDPR.

The legal basis for the entire data processing by PostHog is your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. You can revoke your consent at any time with effect for the future by adjusting your settings via our cookie consent management. The lawfulness of the processing carried out until revocation remains unaffected.

Since PostHog processes data on our behalf, we have concluded a data processing agreement with PostHog, Inc. pursuant to Art. 28 GDPR. You can find further information on data protection at PostHog at: https://posthog.com/privacy

12. YouTube video integration

We embed videos from YouTube, which is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, on our website within the scope of an iFrame. As part of the embedding of the videos, we use YouTube’s enhanced data protection mode (youtube-nocookie.com), and the videos are only loaded after your explicit consent.

If you play a YouTube video during your visit, a connection to the YouTube servers is established and the YouTube server is informed which of our pages you have visited. This allows YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your member account before visiting our website. In addition, YouTube sets various cookies when starting the service in order to improve its offered services and prevent misuse, according to its own information.

The legal basis results from the consent you have given pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. You can revoke your consent at any time by changing the cookie setting on our website. You can find further information on the handling of user data in YouTube’s privacy policy at: https://policies.google.com/privacy

13. Rights of the data subject

You have the following rights:

13.1 Information

Pursuant to Art. 15 GDPR, you have the right to request information about your personal data processed by us, including the processing purposes, the categories of personal data, the recipients, the planned storage period, the existence of a right to rectification, erasure, restriction or objection, the right to lodge a complaint, the origin of your data and the existence of automated decision-making.

13.2 Rectification

Pursuant to Art. 16 GDPR, you have the right to the immediate rectification of incorrect or incomplete personal data stored by us.

13.3 Erasure

Pursuant to Art. 17 GDPR, you have the right to demand the immediate erasure of your personal data from us, insofar as the further processing is not necessary, for example for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, or for the establishment, exercise or defense of legal claims.

13.4 Restriction of processing

Pursuant to Art. 18 GDPR, you can request the restriction of the processing of your personal data, for example where you contest the accuracy of the data or where the processing is unlawful and you object to erasure.

13.5 Data portability

Pursuant to Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format, and to request the transmission of this data to a third party.

13.6 Revocation

Pursuant to Art. 7 para. 3 GDPR, you have the right to revoke your consent at any time vis-à-vis us. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.

13.7 Complaint

Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you are of the opinion that the processing of your personal data violates the GDPR.

13.8 Objection

Insofar as your personal data is processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right, pursuant to Art. 21 GDPR, to object to the processing of your personal data, insofar as there are grounds for this that arise from your particular situation or the objection is directed against direct advertising. If you wish to exercise your right of revocation or objection, an e-mail to info@go10x.ai is sufficient.

14. Amendment of the privacy policy

If we amend the privacy policy, this will be indicated on the website.

Last updated: 2026-07-08